Play Safe

Responsible Gaming
at x789

x789 believes gambling should always be a source of entertainment — never stress, debt, or harm. We provide Pakistani players with the tools, information, and support they need to stay in control at every step.

21+ Only. x789 is strictly for adults aged 21 and above. Access by minors is prohibited. Age verification is enforced at registration. If you are under 21, please leave this site immediately.
21+
Age Requirement
24/7
Support Available
6+
Player Safety Tools
21+
Age Restricted

Six Pillars of Responsible Gaming

x789 takes responsible gaming seriously. Here is how we actively support every Pakistani player in maintaining a healthy relationship with gambling.

Self-Exclusion Programme

x789 players can request a temporary or permanent self-exclusion at any time. Once activated, you will be blocked from logging in, receiving marketing, and creating new accounts. Exclusions can be set for 30 days, 3 months, 6 months, 1 year, or permanently. Contact live chat or email to activate.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your x789 account to cap how much you can fund in a given period. Limits can be decreased immediately but increases take 7 days to come into effect — giving you time to reconsider. Available to all registered players through the account settings panel.

Reality Checks

x789's reality check feature sends you an on-screen reminder at regular intervals during a gaming session — showing how long you have been playing and how much you have wagered. Set reminders every 30, 60, or 90 minutes. A simple nudge can make a big difference to gaming awareness.

Cool-Off Periods

Not ready for full self-exclusion but need a break? Use x789's cool-off feature to pause your account for 24 hours, 48 hours, or 7 days. During a cool-off period you cannot deposit, bet, or access casino games. No questions asked — just reach out to the x789 support team and it is activated instantly.

Loss Limits

x789 lets you set a maximum loss threshold per day, week, or month. Once reached, your account is automatically restricted from further betting until the limit period resets. This tool is particularly useful for players in Karachi, Lahore, and other cities who want firm financial boundaries in place.

Age Verification (21+)

x789 enforces strict age verification at registration and during KYC review. Every player must confirm they are 21 or older and provide valid identity documentation — including CNIC or passport. Any account found to belong to a minor is immediately suspended and all funds returned to the original payment source.

21+

No Exceptions. No Minors. Ever.

The minimum age to use x789 is 21 years. This is not a suggestion — it is a non-negotiable condition of access enforced under x789's international gaming license. Pakistani players are required to submit a valid CNIC or passport during KYC. Players found to be underage face immediate account closure and forfeiture of any pending transactions.

If you are a parent or guardian and are concerned that a minor in your household may be accessing x789 or any other online gambling platform, we strongly recommend using parental control software to restrict access. Many free and paid options are available for mobile and desktop devices commonly used in Pakistan.

Parents: Installing parental control software on shared devices is one of the most effective steps you can take to prevent underage access to online gambling. If you suspect a minor has registered with x789, contact [email protected] immediately — we will act within 24 hours.

How to Self-Exclude on x789

Self-exclusion is one of the most powerful responsible gaming tools available on x789. Here is exactly how to activate it — it takes less than 5 minutes.

Once your self-exclusion is confirmed by the x789 team, it is activated within 1 hour. You will receive a confirmation message via email or SMS at your registered contact details.
  • 1
    Log In to Your x789 Account

    Access your x789 account at x789.ws using your registered email and password. If you are having difficulty logging in, use the live chat button on the homepage — our support team is available around the clock.

  • 2
    Open the Responsible Gaming Section

    Navigate to your account settings and locate the "Responsible Gaming" tab. Here you will find all available player protection tools including deposit limits, loss limits, reality checks, cool-off periods, and self-exclusion options.

  • 3
    Select Self-Exclusion and Choose Your Period

    Select "Self-Exclusion" and choose from the available durations: 30 days, 3 months, 6 months, 1 year, or permanent exclusion. Carefully read the terms before confirming — especially for permanent exclusions, which cannot be reversed.

  • 4
    Confirm via Live Chat or Email

    For security, x789 requires verbal or written confirmation of self-exclusion requests via live chat or email to [email protected]. This step prevents accidental activations and ensures you have made a considered decision.

  • 5
    Receive Confirmation and Access Block

    Once processed, you will receive written confirmation of your self-exclusion. Your account will be locked, marketing communications stopped, and all x789 platform access blocked for the duration you selected. Any available balance will be returned to your verified payment method (JazzCash, EasyPaisa, bank, or crypto).

x789 Player Protection Tools

Every tool below is available to all registered x789 players at no charge. Use them individually or in combination — your wellbeing comes first.

Deposit Limit

Cap your daily, weekly, or monthly deposits in PKR. Reduces decrease immediately; increases take 7 days.

Loss Limit

Set a maximum amount you are willing to lose in any given time period before automatic account restriction kicks in.

Session Time Limit

Restrict the maximum duration of a single gaming session. When the limit is reached, you are automatically logged out.

Reality Check Reminder

Receive on-screen notifications during gameplay reminding you of your session duration and total wager amount.

Cool-Off Period

Take a short break from x789 for 24 hours to 7 days without committing to full self-exclusion.

Self-Exclusion

Fully block your account for 30 days up to permanent. Stops all access, marketing, and new account creation.

Activity Statement

Download a full record of your deposits, withdrawals, bets placed, and results for any time period — complete transparency.

24/7 Live Support

Our support team is available at all hours for players in Karachi, Lahore, Islamabad, and across Pakistan. No waiting, no judgment.

When Gambling Becomes a Problem

Problem gambling affects people across all walks of life in Pakistan — it does not discriminate by city, income, or how long someone has been playing. The first step is recognising the warning signs.

Gambling should always be entertaining. If it starts feeling like an obligation, a way to recover losses, or a source of anxiety, those are signals worth taking seriously. x789 encourages all players to check in with themselves honestly and regularly.

If you answer "yes" to two or more of the questions in our self-assessment below, we strongly encourage you to use x789's self-exclusion tools and seek professional support.

Chasing losses means continuing to gamble in an attempt to win back money you have already lost. This is one of the earliest and most common signs of problem gambling. If you find yourself thinking "just one more bet to get even," that is a warning signal. x789's loss limit tool is specifically designed to break this cycle before it escalates.

Using rent money, utility funds, grocery budgets, or borrowing from friends and family to fund gambling is a serious red flag. Responsible gambling means only ever using disposable entertainment money — an amount whose loss would not impact your daily life or family responsibilities. If this line has been crossed, seek help immediately.

When gambling starts taking priority over work, family time, prayers, or social commitments, the activity has moved beyond healthy entertainment. Signs include missing work deadlines, neglecting family obligations, or withdrawing from friends to gamble. This pattern indicates a level of preoccupation that warrants immediate attention and support.

Experiencing anxiety, irritability, restlessness, or mood changes when you are not able to gamble — or when attempting to cut back — can indicate dependency. These emotional responses are similar to withdrawal symptoms and suggest that gambling is no longer purely recreational. Speaking to a professional counsellor is recommended if this applies to you.

Feeling the need to conceal how much you gamble, lying to family members about your activity, or hiding deposits and withdrawals from household accounts are strong indicators that you recognise the gambling has become problematic. Secrecy usually signals shame — and shame is a sign that help is needed, not something to avoid.

Are You Gambling Responsibly?

Answer these questions honestly. There are no right or wrong answers — this is purely for your own awareness. If several of these apply to you, please reach out to x789 support or a professional counsellor.

Question 1 Do you ever gamble more than you originally planned to?
Never Occasionally Often Always
Question 2 Have you ever borrowed money or sold something to fund gambling?
Never Once or twice Regularly
Question 3 Do you feel the urge to gamble when you are stressed, bored, or upset?
Never Sometimes Frequently
Question 4 Have you hidden your gambling activity from family or friends?
No Yes, occasionally Yes, regularly
Question 5 Have you tried to cut back on gambling but found it difficult?
No Yes, once Yes, multiple times
If multiple answers concern you: Please use x789's self-exclusion feature or cool-off tool immediately, and consider speaking to a professional. You are not alone — many people across Pakistan deal with these challenges. Seeking help is a sign of strength, not weakness.

The x789 Responsible Gaming Pledge

As an internationally licensed platform serving Pakistani players, x789 makes the following commitments to every person who chooses to play with us.

We will always verify age at registration. No player under 21 will ever be permitted to deposit, bet, or access real-money games on x789.
We will never target vulnerable players with marketing. Players who have self-excluded or activated cooling-off periods are permanently removed from all promotional communications.
We will honour all self-exclusion requests within 1 hour. No delays, no persuasion attempts, no promotional offers sent to excluded players.
We will make responsible gaming tools easy to find and use. Player protection features are available directly from the account dashboard — no hidden menus, no friction.
We will train our support team to identify and assist at-risk players. x789 support staff are trained to recognise signs of problem gambling and to respond with empathy and appropriate referrals.
We will always return funds belonging to self-excluded players. If you self-exclude, any available balance in your x789 account is returned to your verified JazzCash, EasyPaisa, bank, or crypto withdrawal method promptly.
We will continue investing in responsible gaming under our international gaming license. x789's license requires compliance with responsible gaming standards — and we go beyond the minimum requirements because we genuinely care about our players' wellbeing.

Ready to Game Responsibly on x789?

Set your limits, know your boundaries, and enjoy cricket betting, live casino, and slots on x789 the way they were meant to be enjoyed — as entertainment. Log in now and configure your responsible gaming tools from your account dashboard.

21+ only. Gambling is for entertainment. x789 is operated under an international gaming license. Gamble responsibly.